The CFS has a number of people available who are ready and able to assist with the health, safety and well being of volunteers.
Being a CFS volunteer is not only strenuous physically, but can also be a mental and emotional strain.
When volunteers respond to emergency situations, particularly those
that involve close family and friends, trauma associated with the
incident can sometimes have serious implications on their physical,
mental or emotional well being.
The SA Fire and Emergency Services Commission has established a 24 hour
support service available to CFS and SES volunteers known as the Stress Prevention Management and Peer Support Program commonly referred to as SPAM.
The professional service is available 24 hours for all CFS/SES members
and their families for the purpose of significant incident stress
debriefing, individual and family counselling, and stress prevention
and management training.
An experienced SPAM peer support member can be contacted direct on 0417 700 968. Confidentially is respected at all times.
Stress Management and Peer Support Program Coordinator, Trudy Whelan
can be contacted directly on 0409 155 181 or by phoning the CFS State
Operations Centre on 8463 4222.
POSSIBLE STRESS REACTIONS
Cognitive
• Reduced concentration
• Difficulty making decisions
• Forgetfulness
• Inability to think straight
• Distressing dreams
• Flashbacks
Behavioural
• Changes to usual behaviour
• Irritability
• Crying
• Agitation
• Withdrawing from others
• Increased substance intake e.g. alcohol, caffeine, sugar
• Excessive humour or silence
• Increased or decreased eating
Emotional
• Guilt
• Anxiety
• Fear
• Grief
• Shock
• Anger
• Wanting to die
• Feeling isolated
• Feeling helpless
• Depression
Physical
• Nausea
• Vomiting
• Upset stomach
• Rapid heart rate
• Muscle aches
• Sleeping difficulties
• Early waking
• Difficulty going to sleep
• Waking up intermittently
• Fatigue
• Headaches
Strategies for helping yourself
• Accept your reactions as normal under the circumstances
• Exercise
• Eat regular, well-balanced meals
• Talk to people you trust to help make sense of the situation
• Limit excessive intake of alcohol, cigarettes and caffeine
• Seek professional assistance
Strategies for helping others
• Listen and reassure
• Help with tasks
• Don’t take anger personally
• Don’t tell them they’re lucky it wasn’t worse
• Spend time with them
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